Detailed information about Sen International website's Privacy Policy.
Privacy Policy
At Sen International (“we”, “our company”, “Sen International”), while providing consultancy services to individuals and families seeking permanent residence, second citizenship, and similar opportunities abroad, we place great importance on the protection of our visitors’ and clients’ personal data. This Privacy Policy explains what data we collect, for what purposes we use it, with whom we may share it, your rights, and the security measures we take regarding your information.
1. Legal Basis and Core Principles
In Turkey, personal data protection is regulated under the Law on the Protection of Personal Data No. 6698 (KVKK).
Additionally, the Regulation on the Procedures and Principles Regarding the Transfer of Personal Data Abroad and relevant Guidelines are applied.
Our policy is based on the following principles: lawfulness, fairness, data minimization, purpose limitation, accuracy, limited retention, security, and transparency.
2. What Personal Data Do We Collect?
We may collect the following types of data:
Category
Examples
Identity Information
Name, surname, date of birth, contact details (email, phone, address)
Passport / Citizenship Information
Passport number, citizenship status, etc.
Immigration & Residency Information
Permanent residence application data, related documents
Financial & Payment Information
Service fees, bank / payment information
Communication / Application Data
Consultancy requests, messages, emails, form data
Technical Data
IP address, cookies, device/browser information
3. Purposes of Data Processing
Your personal data may be processed for the following purposes:
Service Provision: execution of residency/citizenship procedures, consultancy, application support, and follow-up
Customer Communication: responding to your inquiries, sending appointment/procedure notifications
Marketing & Information: with your consent, sending newsletters, promotional offers, and related content
Legal Obligations: compliance with regulations and interaction with official authorities
Security: fraud prevention and system protection
4. Data Retention Period
Data is retained until the service is completed.
Afterwards, data may be kept as required by law (e.g., statutory retention periods under KVKK).
Once the purposes are no longer valid, or upon your request, data will be deleted or anonymized.
5. Data Sharing and Third-Party Relations
Data may be shared with official authorities or business partners if necessary for service provision.
Technical infrastructure providers, software vendors, and hosting services may process data only with your explicit consent or where legally required.
If cross-border transfers are necessary, mechanisms in compliance with KVKK and applicable regulations (such as adequacy decisions or appropriate safeguards) will be implemented.
6. User Rights
Under KVKK, you have the right to:
Learn whether your personal data is being processed
Request information on the purposes of processing and whether it has been shared with third parties
Request correction of incomplete or inaccurate data
Request deletion or anonymization of data
Request restriction of processing
Object to data processing based on reasons other than your explicit consent
Object to the outcomes of automated decision-making processes
To exercise your rights, you may contact us via: [Email], [Phone], [Address].
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance performance and improve user experience.
Some cookies are essential (e.g., security, session management), while others are optional (analytics, marketing).
You can manage or delete cookies via your browser settings; however, some site functionalities may be limited.
8. Security Measures
We take technical and administrative measures to protect your data, including encryption, secure servers, access control, regular audits, and cybersecurity practices.
In case of a data breach, notifications will be made to the Turkish Personal Data Protection Authority (KVKK) and affected individuals as required by law.
9. Explicit Consent and Disclosure Obligation
When collecting your data, we will inform you clearly about what data is collected, for what purpose, and with whom it may be shared. This is our disclosure obligation.
For certain processing activities, your explicit consent will be required. Such consent will be given freely, with sufficient information, and for specific purposes only.
10. Transfer of Data Abroad
Some personal data may be transferred to business partners or service providers abroad if required for service provision.
Such transfers will comply with KVKK and the Regulation on the Transfer of Personal Data Abroad.
Transfers will be made to countries with adequacy decisions or with appropriate safeguards in place.
11. Updates to the Policy
This Privacy Policy may be updated due to legal changes, service adjustments, or technological developments.
Updates become effective once published on our website. In case of significant changes, we may provide additional notification.
12. Contact Information
For any inquiries, privacy-related requests, or to exercise your data subject rights, you may contact us at:
